Patient Portal Feedback Survey

Feedback

1. How was it to log your account?

Very Difficult Difficult Neither Easy or Difficult Easy Very Easy

2. How easy did you find it to set your communication preferences?

Very Difficult Difficult Neither Easy or Difficult Easy Very Easy

3. How did you find navigating around the Patient Portal?

Very Difficult Difficult Neither Easy or Difficult Easy Very Easy

4. How would you rate your overall experience with this Patient Portal?

Poor Fair Good Very Good Excellent

5. Which aspects of the application do you like?

Quick access to my letters

User friendly

All my letters in one place

Simple design

Easy to find what I wanted

Ability to view my upcoming appointments

Other, please state below:

Please detail any other aspects of the applications that you like

6. Are there any aspects of the Patient Portal you do not like?

Difficult to find what I want

Why? Please give explanation

Confusing

Which areas are confusing?

Please detail any other aspects of the application that you do not like

7. What other services would you like to be able to access within the Patient Portal?

8. How likely are you to recommend this service to your friends and family?

Definitely Would Not Probably Would Not May or May Not Probably Would Definitely Would

Please provide a reason for your response

9. Any other feedback?