If you have any technical questions about accessing the East Kent Hospitals Patient Portal or the East Kent Hospitals sections on the NHS App, then our technical teams are here to help.

If you are having trouble with your NHS login, you will find some additional help here: https://help.login.nhs.uk/setupnhslogin/

We are only able to help with technical issues around using the app. We are unable to help with queries around the content, such as a query around an appointment date and time, a question about your treatment, or a test result. If you need help with these areas, then other teams are able to help you. Your appointment letter will contain contact information, or you can find further help here: https://www.ekhuft.nhs.uk/information-for-patients/your-appointment/

If you would like to provide some feedback about the app, or suggest an improvement, we would like to hear from you. You can provide feedback here https://itx.ekhuft.nhs.uk/patient-portal-feedback-survey

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Details of the Technical issue

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Laptop/computer Smartphone

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Was there an error code or message displayed? Required field ^*

No Yes, error 500 Yes, other

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What where you attempting to do when the error occurred? Required field ^*

Have you recently changed your email address or phone number? Optional field

No Yes

What was the PREVIOUS email address, or phone number? Optional field

What is the new email address, or phone number? Optional field

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